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WPI Keystone

Facility Audit & Accountability Platform

You don't have a findings problem. You have an accountability problem.

Keystone is the structured audit method — and the platform behind it — that WPI built inside a real distribution network to make sure facility findings turn into closed corrective actions, not buried meeting notes.

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The difference between tracking findings and actually closing them

Most operations are running audits on paper or in spreadsheets. That means no visibility, no accountability loop, and no way to catch the patterns that keep costing you.

What you're probably doing now

Paper checklists or Excel spreadsheets — entered after the walk, not during
Findings live in meeting notes or email threads nobody revisits
No way to compare facilities against each other on the same scale
Self-reported scores with no independent verification
The same issues surface every quarter — because nothing was actually fixed

What Keystone replaces it with

Structured digital audit — scored at the point of finding with photo evidence
Every finding becomes a corrective action with an owner, a date, and a status
Network-wide scoreboard — every facility ranked on the same weighted scale
Internal vs. External divergence tracking catches inflated self-assessments
Corrective actions tracked until closed — stalled fixes can't quietly disappear

The Keystone Platform

Every facility, every score, every open action — one screen.

This is what a Director of Continuous Improvement or VP of Operations logs into. No assembling reports from seven different plant managers — it's already here, ranked and current.

Facilities
7
Avg Ext Score
3.58
Open Actions
42
Closed YTD
97
Facility Scoreboard — YTD
1
Brookhaven DC 🏆
Midwest Region
Cumul.
4.10
Best
4.40
Δ
+0.60
13 closed1 in prog2 open
2
Fairmont DC
Southeast Region
Cumul.
3.97
Best
4.20
Δ
-0.40
8 closed4 in prog3 open
3
Ridgeview DC
Southeast Region
Cumul.
3.78
Best
4.00
Δ
+0.40
13 closed4 in prog3 open
Section Performance Heatmap
Facility SafetyReceivingStockingPullingBandingLoadingCycle CntQuality
Brookhaven4.54.24.44.14.34.04.24.4
Fairmont4.13.73.93.84.03.63.73.9
Ridgeview3.93.73.83.63.73.93.54.0
Millbrook2.93.33.13.63.43.22.73.5
Westgate2.52.83.02.73.12.62.43.2

Internal vs. External

Catch the gap between what they report and what's actually true

When a facility's self-assessment runs consistently higher than the independent WPI audit, that gap is the signal. This view surfaces it automatically, sorted by the size of the gap.

Internal vs. External Divergence
FacilityInternalExternalGapStatus
Portland3.852.95+0.90Inflated
Columbus3.403.15+0.25Watch
Lakeland4.504.45+0.05Aligned
Open Corrective Actions — Network
Columbus — Scanner check-out compliance below 75%
Owner: T. Reyes · Target: passed
Overdue · 41d
Portland — Damage & shrink report not reviewed monthly
Owner: unassigned
Missing Owner
Dallas — Trailer PM schedule out of date
Owner: M. Hale · In Progress
Aging · 18d

Corrective Actions

The reason the same problems keep coming back — and the fix

Most companies don't have a corrective action problem. They have a corrective action visibility problem: something gets flagged, someone says they'll handle it, and six months later it's back. This is the view that ends that.

One structured walk. Twelve sections. A score that means something.

The analytics are only as good as the audit feeding them — so the walk itself is built to be rigorous, evidenced, and impossible to fudge.

120 Checkpoints, 12 Sections

Safety, receiving, stocking, pulling, banding, loading, cycle counting, quality, engagement, sales, leadership, reporting — every checkpoint scored 1–5 against a clear standard.

Weighted Where It Matters

Safety carries 50% of the score, line operations 35%, admin 15%. The composite reflects priority, not just an average.

Evidence, Not Opinion

Photo and comment captured at the point of finding, on the floor — not reconstructed from memory back at a desk.

Owner, Date, Status

Every failed checkpoint becomes a corrective action with a named owner, a target date, and a status tracked until closed.

Built for Your Operation

The framework never changes. The questions always do.

Before the first audit ever happens, WPI conducts a discovery and configuration engagement to build the question set around your specific operation, processes, and standards. You're not handed a generic checklist — you get a system built for how your floor actually runs.

Always the same

Weighted scoring. Photo evidence at the point of finding. Owner-assigned corrective actions with target dates. Network-wide analytics. Int vs Ext divergence tracking. The accountability loop that makes findings turn into fixes.

Configured to your world

The audit sections, the specific checkpoints, the standards being measured — these are built around your operation during the WPI engagement kickoff. A distribution center and a manufacturing floor are not the same audit.

Industry
Distribution
  • Safety & PPE Compliance
  • Receiving
  • Stocking & Order Pulling
  • Banding & Loading
  • Cycle Counting
  • Quality / Process
  • Employee Engagement
  • Management / Leadership
✓ Live & Deployed
Industry
Manufacturing
  • Safety & PPE Compliance
  • Production Floor Organization (5S)
  • Equipment & Preventive Maintenance
  • Quality Control & Inspection
  • Material Handling & Storage
  • Scrap & Waste Management
  • Shift Handoff & Documentation
  • Employee Engagement & Training
  • Management / Leadership
  • Environmental & Regulatory Compliance
Configured at Engagement Kickoff
Industry
Field Service
  • Vehicle & Equipment Inspection
  • Parts & Inventory Management
  • Job Site Safety Compliance
  • Work Order Documentation
  • Customer Communication Standards
  • Tool Calibration & Maintenance
  • Technician Certification & Training
  • Dispatch & Scheduling Adherence
  • Management / Leadership
  • Return & Warranty Processing
Configured at Engagement Kickoff

How a Keystone engagement works

Three phases. Each one delivers something you can use — whether or not you continue to the next.

Discovery Assessment

WPI walks your facility alongside your team. We assess current audit processes, identify operational gaps, and determine whether Keystone is the right fit for your environment.

3–4 days on-site · Deliverable: Gap assessment with recommendations

Implementation

We configure the Keystone platform around your operation — building the question set, section weights, and scoring standards that match how your floor actually runs. Then we train your team to use it.

4–6 weeks · Deliverable: Fully configured platform, trained auditors

Recurring Audits

WPI conducts independent external audits on a recurring cadence — quarterly, semi-annual, or annual. Each audit feeds the analytics engine and the corrective action pipeline. This is the accountability loop that keeps the gains.

Ongoing · Subscription model

Keystone wasn't built for a pitch deck. It was built to run a network.

The method originated inside a real distribution operation and proved itself enough to expand beyond where it started.

2021

Developed inside a 7-facility building products distribution network as an internal accountability initiative. Not a vendor pitch — an operations team that needed it to actually work.

2023

Expanded to a national field service organization. The method held up outside the network it was built in.

2025

Purpose-built SaaS platform launched. The methodology that proved itself in Excel and paper gets the system it always needed — real-time analytics, network-wide visibility, and an accountability loop that runs itself.

Ready to see what accountability looks like across your operation?

The fastest way to understand Keystone is to walk a section of your own facility with us, then look at the analytics together. No pitch. Just a walk and a conversation.

Request a Discovery Assessment

cdeboer@wolverinepi.com · 616-862-3080